REMEO® has a specialised clinical call centre to support patients' needs (e.g. equipment malfunction or failure, deterioration in a patient's health, providing clinical advice). The call centre also acts as a link between the patient at home and the REMEO® clinical professional on call.
REMEO® call centre staff are highly specialised in patient clinical triage. They can define patient prioritisation and trigger the necessary support, depending on the situation. The call centre thus acts as a link between the patient and the emergency services, with the ability to provide all relevant clinical data.